A shopper may know a product name, SKU, model number, colour, or size. Search can use eligible product details and filters to narrow the catalogue; your team can review queries that need attention.
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Install and manage billing through Shopify.The search problem
If a shopper enters a model, option, or product detail, that information needs to exist in eligible product data. Search can then return a result the shopper can check.
Example searches
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table lampTN-760navy · size 8Examples only. The result depends on the product details and availability in your catalogue.
Choose the task that matches your store. Each path explains what to inspect and points to the product page that covers that decision in more detail.
Some searches return nothing. Others show products shoppers skip.
How it helps
Review searches with no results and see which products shoppers click. When order tracking is available, you can also see orders linked to search.
Some searches keep missing products or put the wrong ones first.
How it helps
Try a synonym, redirect, or ranking change, then preview the results before publishing.
Shoppers may know the SKU or option, but not the product title.
How it helps
Search those details when they are included in your catalogue, including model numbers and product options.
Search the live Home & Living demo with a query of your choice. See what the storefront returns, then try the same kind of search in your own catalogue.
This is a demo store, so its catalogue and results can change. A result here is not a promise about your store's catalogue, theme, or settings.
Home & Living
Or try one of these searches
If Shopify asks for a password, enter demo. The demo's access and state may change.
Shopify Search & Discovery can report popular queries, searches with no results, and searches with no clicks. The next step is finding the cause: missing product data, different query language, result order, or a storefront issue. ParticleSearch brings query review and catalogue context together so your team can investigate and choose what to test.
Product detail is missing
Check the catalogueA useful SKU, size, or compatibility detail may be absent, stale, or excluded.
The query uses different words
Review the queryA typo, synonym, part number, or variant option can change which products match.
Results appear but get ignored
Compare the resultsCheck product order, availability, filters, and the storefront handoff.
What a focused search review can uncover
A useful match might exist in the catalog, even when the current search returns nothing.
Results exist, but query intent, product order, or availability may need a closer look.
Product data, sync state, and storefront eligibility can affect what shoppers see.
ParticleSearch turns search misses into reviewable dashboard signals.
The merchant platform
The platform connects a shopper's query to catalogue evidence and the change your team wants to test. Each step helps answer one question: what happened, why, and did the fix work?
Review searches with no products or little engagement, then choose one shopper query your team can reproduce.
See the merchant dashboardCheck that the intended product is eligible and current, then compare the query with the products search returned.
Understand search qualityCompare the draft with live results. Publish only after the intended product still wins and nearby searches remain useful.
Review search controls and publishingSearch depends on more than matching a query. Product data and stock updates need to reach the index, follow your storefront visibility rules, and show the right product or variant on your theme.
Product and inventory events trigger incremental catalog updates, while sync and index health remain visible in your dashboard.
Search follows storefront visibility and the store's availability policy, so your team can review why a product is included or excluded.
Search activity, sync issues, and fix queues give your team something concrete to review. Search-to-order reporting and experiments are available on eligible plans when tracking is set up.
See how catalog updates, storefront search, and merchant review fit together in the full lifecycle view.
See the product lifecycleSearch and sales
Search can help shoppers reach products they want to buy. Search reports can also show where product finding breaks down. Learn what to measure, then build a scenario with your own numbers.
Explore search valueOrders connected to search
Follow the purchase path. It shows what was connected, not what search caused.
Searches to investigate
A useful signal to review, not a lost sale by itself.
For teams that want more control
Core search is only one part of the product. Add merchandising controls, recommendations, content search, and experiments when they fit your store and plan.
Advanced capabilities can depend on plan, permissions, catalogue readiness, and supported storefront placement.
Tune and publish search changes
Focus on the searches that matter to your store. Preview a change, protect important searches, and see what is live before you publish.
Recommendations and campaigns
Support product comparison, complementary picks, and seasonal discovery with placements that fit your storefront and merchandising goals.
Content in search
On eligible plans with content sync enabled, Shopify pages and blog articles can appear alongside products to help shoppers research before they choose.
Test and learn
Eligible plans can run A/B tests. With tracking set up, review search activity and orders linked to search. These show a shopper path, not proof that a change caused extra sales.
Explore ParticleSearch
See what search can do, how setup works, and which plan fits your catalogue.
Explore shopper search, filters, product options, and tools for reviewing missed searches.
Explore the product SETUPSee what you do in Shopify and what ParticleSearch handles during installation.
See the setup steps PLANSReview monthly prices, search capacity, catalogue limits, and included features.
Compare plansOne Shopify install approval and one published-theme app-embed enablement are the only merchant setup actions. Verification is a proof check, not a third setup step. If a boundary does not pass, share the store and last successful step with support; you do not need to diagnose the platform alone.
What is automated vs. what you own
Between approval and verification, ParticleSearch prepares the searchable catalogue automatically. Initial readiness still depends on the store’s catalogue and should be confirmed in the dashboard. If a check stalls or fails, share the store, last successful step, and visible message with support so the next action can be routed.
Use Shopify’s app flow to install ParticleSearch and approve the requested access and billing step.
Merchant action · Shopify returns you to ParticleSearch for the intended store.
In the active Shopify theme, enable the ParticleSearch app embed and save the published theme.
Merchant action · The published theme, not only a preview, has the embed enabled.
Open the storefront and run a known acceptance query after the catalogue is ready enough to test.
Verification check · The storefront request, result state, and product handoff are coherent.
If a step fails
The last successful boundary is still valid. Use its evidence to decide what to repeat instead of restarting installation. If the next action is unclear, support can help route it from the store, last successful step, and visible message.
Contact support about setupIf Shopify does not return you to ParticleSearch for the intended store, retry the Shopify install and approval flow.
Do not enable the app embed until the app opens for the correct store.
If the published theme does not show the embed as enabled, reopen the active theme, enable ParticleSearch, and save again.
Do not reinstall when the app already opens for the intended store.
If the storefront check fails, confirm catalogue readiness and the published theme, then rerun the same acceptance query.
Do not toggle the embed again unless the published-theme check is the failing evidence.
What happens
Between approval and verification, ParticleSearch prepares the searchable catalogue automatically. Initial readiness still depends on the store’s catalogue and should be confirmed in the dashboard. If a check stalls or fails, share the store, last successful step, and visible message with support so the next action can be routed. No manual Liquid integration is required for the supported delivery path.
Core storefront search on every plan. Compare capability scope, usage capacity, and operating depth on the full pricing page.
Starter
$79/mo
Core storefront search and catalogue basics.
Core search, recovery, and catalogue visibility
Pro
$199/mo
Deeper relevance control and search evidence.
Advanced relevance, quality workflows, and analytics
Scale
$599/mo
Full discovery and operating capability.
Personalization, merchandising, experiments, and impact
See every feature, limit, and billing detail before you install.
Enterprise is listed at $2,799/month; confirm the current offer in Shopify.
Quick answers about setup, product fit, the demo, and billing. See the full FAQ for analytics, privacy, and plan details.
After Shopify authorisation and billing approval, ParticleSearch handles catalogue preparation and shows readiness in the dashboard. Your only setup action is enabling the app embed in the published theme; initial indexing time depends on catalogue size and readiness. We route anything that does not pass from the store, last successful step, and visible message, so you do not have to diagnose the platform alone. General enquiries usually receive a reply within 1–3 business days.
ParticleSearch uses Shopify's theme app embed delivery path across supported themes. Enable the embed and verify the published storefront; if your theme needs extra handling, contact support before launch.
The core experience combines typo and bounded zero-result recovery, variant and metadata-aware indexing, full-page search, filters, collection browsing, quick add, catalogue sync, and a merchant dashboard for search evidence. Additional capabilities such as content search, recommendations, experiments, and revenue context depend on the approved plan, permissions, and store configuration.
ParticleSearch handles routine catalogue preparation, search delivery, health signals, and recovery paths. It cannot invent missing or incorrect product data, decide that every internal field should be shopper-facing, guarantee conversion, or publish a change without your approval. Your team supplies accurate Shopify data and makes the final merchandising decision; ParticleSearch keeps the evidence and next step together. When a setup or storefront check is unclear, support can route it from the store, last successful step, and visible message.
Yes. Use the live demo store to try the modal search, full-page results, filtering, quick add, search suggestions, and idle discovery. Eligible Shopify installs receive a 30-day free trial. Shopify confirms trial eligibility, the plan, price, and billing start before approval. The best evaluation is against your own catalogue, theme, and acceptance queries; capabilities such as recommendations should be verified in your store context.
Shopify handles billing approval. ParticleSearch does not collect payment details directly. If Shopify confirms trial eligibility, charges start after the trial on the plan you approved; otherwise the approval screen shows the applicable billing start before you accept.
Need details about analytics, recommendations, experiments, or data handling?
Browse all merchant questions